Welcome to Sampriti Jewellers.
By visiting, browsing, or purchasing from our website, social media pages, or online store, you agree to follow the terms mentioned below. Please read them carefully before using our services.

1. General Information

In these Terms:

• “Sampriti Jewellers”, “we”, “our”, or “us” refers to Sampriti Jewellers
• “Customer”, “buyer”, or “you” refers to any person accessing or purchasing from our platform
• “Platform” refers to our website, WhatsApp business account, Instagram/Facebook pages, and related online services

2. Acceptance of Terms

By accessing our services, you confirm that:

• You are legally eligible to make purchases
• The information provided by you is accurate
• You agree to comply with these Terms & Conditions

If you disagree with any section of these terms, please discontinue using our services.

3. Product Information

We strive to display product colors, sizes, and details as accurately as possible. However:

• Slight differences may occur due to lighting, screen settings, or handcrafted finishing
• Product availability may change without prior notice
• We reserve the right to discontinue any design at any time

4. Pricing & Payments

• All prices are listed in Indian Rupees (INR)
• Prices may change without prior notice
• Orders will only be processed after successful payment confirmation
• We reserve the right to cancel suspicious or incomplete transactions

Accepted payment methods may include:

• UPI
• Debit/Credit Cards
• Net Banking
• Wallets
• Cash on Delivery (if available)

5. Order Confirmation

After placing an order, customers will receive an order confirmation through SMS, WhatsApp, or email. Acceptance of the order is subject to:

• Product availability
• Successful payment verification
• Serviceability of delivery location

We may refuse or cancel any order if required for security, pricing, or operational reasons.

6. Shipping & Delivery

Orders are dispatched according to our shipping process and estimated timelines. Delivery dates are approximate and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Remote area service limitations

Sampriti Jewellers is not responsible for delays caused by third-party courier partners.

7. Exchange & Replacement

Exchange or replacement requests are handled according to our Return & Replacement Policy. Customers are requested to review the policy before placing orders.

8. User Responsibilities

Customers agree not to:

• Misuse the website or social platforms
• Attempt fraudulent transactions
• Copy, reproduce, or misuse our product images, branding, or content without permission
• Use false information while placing orders

9. Intellectual Property Rights

All logos, product photos, designs, videos, graphics, and written content associated with Sampriti Jewellers are protected under applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

10. Limitation of Liability

Sampriti Jewellers shall not be held responsible for:

• Indirect or incidental losses
• Delivery delays caused by external agencies
• Temporary website or server issues
• Minor product variations resulting from handmade craftsmanship

Our maximum liability, if applicable, shall not exceed the purchase amount of the product ordered.

11. Updates to These Terms

We may revise or update these Terms & Conditions whenever necessary. Continued use of our services after changes are posted will be considered acceptance of the updated terms.

12. Governing Law

These Terms & Conditions shall be governed under the laws of India. Any legal matters or disputes shall fall under the jurisdiction of the courts in Kolkata, West Bengal.

13. Contact Information

Sampriti Jewellers
Dum Dum Durganagar

Phone no - 9903176519
Kolkata – 700065
West Bengal, India

For support, order-related queries, or legal concerns, customers may contact us through our official communication channels.

Last Updated: May 2026